All orders are shipped via USPS First Class Mail. Please allow 3 - 6 days for processing and delivery. The cost of shipping includes packaging materials. I will package your order with the utmost care!
Refunds and Exchanges:
Due to the personalized nature of our products, refunds are not provided EXCEPT in the event that an error is made on our part. In this case a full refund will be provided. The buyer will have the opportunity to proof and provide approval of all personalized items. If an error is spotted after buyer approval and the product has been shipped, the buyer will remain responsible for the product and a refund will not be issued.